- People who visit our website;
- People who contact us through our website;
- People who register with us for our service.
- The information we collect about you through the Contact Us form
When you contact us for a quote using the form on the website, we ask you for the following personal information:
- Postal address, telephone number and email address
- Brief description of the required services to enable us to provide you with a quote
- The information we ask you for when you register as a client
When you register with us as a client, we ask you to complete a client registration form, which, in addition to the information above at 2, collects the following additional information:
- date of birth
- national insurance number
- bank details
- identification documents (for example a certified copy passport) and proof of address (such as a recent utility bill) to enable us to verify your identity
- How we will use the information about you
- We collect this information to enable us to provide the services requested including sending net proceeds to you, complying with stamp duty requirements, credit checking, fraud and money laundering prevention and detection. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general.
- We may disclose your personal data to law enforcement agencies in connection with any investigation to help prevent unlawful activity.
- We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. This does not include your personal data.
- Money Laundering Regulations and how it affects the information we ask for
- The Proceeds of Crime Act 2002 introduced regulations to combat exceptional cases involving money laundering and criminals who use financial and professional businesses to conceal stolen money by turning it into legitimate funds. There are certain compulsory checks we have to make of you if we are asked to conduct certain types of cases.
- If this firm becomes concerned in an arrangement on your behalf dealing with or transacting criminal property, we are obliged to make a report to the National Crime Agency (NCA). In some circumstances, we are not allowed to tell you that such a report has been made without ourselves committing a criminal offence of “tipping off”. In appropriate circumstances NCA will give clearance for us to continue to act for you but, otherwise, we would have to cease acting for you.
- We are required to make reasonable enquiries as to the source of funds used to carry out the transaction or related transactions on your behalf which generally includes requesting copies of your bank statements. When you register as a client, we ask you to sign our terms of business in which you agree to provide us with written evidence on request, of the source of any money paid into the client account of this firm.
- If you continue to use our website we will assume that you are happy to receive all cookies from our website. However, if you would prefer to change your cookie settings, you can change your internet browser settings. If you block all cookies, you may not be able to access all or parts of our site.
- How we protect your information
- We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: firewalls, limited access and use of passwords.
- We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
- Access to your information and updating and correcting your information
- You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the contact details set out below. We may make a small charge for this service.
- We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
- Your consent
By submitting your personal information, you consent to the use of that information as set out in this policy.
- Your rights
You have the right to ask for a copy of the information we hold about you (we may charge a small administration fee). This is a data subject access request and you can make a request by writing to us using the details given below. We may request further information from you in order to verify your identity before disclosing any personal information to you. You also have the right to have inaccurate information about you corrected. You may ask us to correct or remove any information that you think is no longer up to date. Please contact us using the details below if you would like any corrections made to your information.
- Contact information
If you have any questions about this policy notice please contact Hennings Solicitors, 138 Old London Road, Brighton, BN1 8YA or firstname.lastname@example.org
Please note all email messages sent to and from Hennings Solicitors may be monitored to ensure compliance with internal policies and to protect our business.